Identity & Access Management (IAM) Automation Platform
2022 – PresentGenpact · Assistant Manager, RPA & Agentic Automation
End-to-end joiner-mover-leaver automation spanning Azure AD, Active Directory, SailPoint, Okta, and ServiceNow.
01 · problem
Onboarding, role changes, and offboarding touch a dozen different identity systems — done by hand, that's slow, inconsistent, and an audit risk every time a step gets missed.
02 · approach
Built end-to-end joiner-mover-leaver automation integrating Azure AD, Active Directory, SailPoint, Okta, Absolute, and ServiceNow into a single orchestrated flow.
Automated access provisioning, deprovisioning, compliance checks, and audit-trail generation across every system in the chain.
03 · impact
Removed manual, error-prone identity operations across the full employee lifecycle.
Gave compliance and audit teams a consistent, automated trail instead of scattered manual records.